
State Farm® Insurance Agent Chi Jiang
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mihaela B
April 6, 2025
"Chi was quick, prompt and friendly and found the best solution for us for every policy we needed. Very professional and efficient and we will continue to work with him."
"Dear Mihaela, Thank you for your wonderful review! We're delighted to hear that we provided you with quick, prompt, and friendly service while finding the best solutions for your policies. Your kind words about his professionalism and efficiency are greatly appreciated. We look forward to continuing our partnership with you! Cheers! Best regards, Chi"
Jaehun Rhee
April 6, 2025
"Very satisfied with my agent. Easy to reach, and very quick to respond, with nothing more to ask of."
"Dear Jaehun, Thank you for your fantastic review! We're thrilled to hear that you're very satisfied with your agent and appreciate the feedback on their responsiveness and availability. It's our goal to provide the best service possible, and we're glad to know we're meeting your expectations. If you ever need anything in the future, don't hesitate to reach out! Cheers! Best regards, Chi"
E Chan
March 28, 2025
"Reliable and responsive. Chi is highly effective and knowledgeable. I have been a client for years. Auto and property both. Strongly recommend his services as an agent. No need to look further. Chi is who you can trust."
"Dear Erica, Thank you so much for your kind words! I truly appreciate your trust and loyalty over the years. It’s been a pleasure assisting you with your auto and property needs. Your recommendation means a lot to me, and I’m always here to provide reliable and responsive service whenever you need it. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your support! Best regards, Chi"
Leon Wu
March 26, 2025
"The service was very professional and very prompt in responding."
"Dear Leon Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you found our service professional and prompt. Providing excellent service to our customers is our top priority, and we are glad we met your expectations. We look forward to serving you again in the future. If you have any other feedback or need assistance, please don't hesitate to reach out. Best regards, Chi"
Zhenyu Wang
March 26, 2025
"I have my vehicle insurance provided here in Chi’s office. Chi and his team always respond timely and are very helpful answering all the questions I have. I highly recommend them."
"Dear Zhenyu, Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are happy with the service you receive from us. Providing timely responses and helpful information is our top priority, and it's wonderful to know that we have met your expectations. Your recommendation means a lot to us and motivates us to continue delivering exceptional service. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! Thanks again for your trust and support. Best regards, Chi"
Ken Toledo
March 24, 2025
"Our experience with Chi and his team over the many years has been nothing less than stellar. Now days it’s rare to be able to offer a recommendation of someone who will consistently go above and beyond customer service, but this is a no brainer. When we have questions or any concerns regarding our policy's, consistently he communicates valuable solutions and always available with knowledgeable answers for our decision making. We are very happy to have Chi as our insurance representative."
"Dear Ken, Thank you so much for your kind words and for taking the time to share your experience with me and our team. We are thrilled to hear that you have consistently received stellar service over the years. It’s our priority to go above and beyond for our customers, and it’s gratifying to know that we have been able to provide you with the support and solutions you need. Your recommendation means a lot to us, and we are happy to have earned your trust. We look forward to continuing to serve you with the same level of dedication and excellence. Thank you once again for your positive feedback! Cheers! Best regards, Chi"
Jiale Li
March 14, 2025
"Nice"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Will Q
March 12, 2025
"Chi Jiang is very responsible and always responds quickly. Really helpful and nice!"
"Thank you so much Will for your kind words and positive feedback! We're thrilled to hear that our responsiveness and helpfulness made a great impression on you. Our team takes pride in providing excellent service, and it's wonderful to know that we're exemplifying those values. We appreciate your support and look forward to continuing to assist you! Cheers! Best regards, Chi"
Eli Wilson
March 3, 2025
"Chi Jiang and his team have been nothing short of fantastic over the years—yes, years! Not days, weeks, or months, but years of consistent, top-tier service. I’ve had multiple situations where Chi has stepped in, never falling short on assistance, guidance, and above all, providing phenomenal customer service from start to finish. Being in the customer service industry myself, I know firsthand how rare it is to find a team that goes above and beyond every single time. Chi and his staff do just that. From personal, handwritten birthday and holiday cards to their responsiveness and genuine care, everything about this office is top-notch. I recommend Chi Jiang’s office to everyone I know because you won’t just be getting insurance—you’ll be gaining a team that truly values you as a customer. I’m incredibly grateful for their service and cannot say enough good things about them!"
"Dear Eli, Thank you so much for your kind words and for taking the time to share your experience with Chi and our team! We are truly grateful for your continued trust and support over the years. Your acknowledgment of our commitment to providing exceptional service means the world to us. We strive to treat every customer like family, and it’s heartwarming to hear that our efforts have made a positive impact on your experience. We appreciate your recommendations and are thrilled to have you as our valued customer. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you once again for your wonderful review! Best regards, Chi"
qunlang zeng
January 30, 2025
"这个团队太牛逼了、速度快、安心省心放心"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Cheers! 感謝你選擇我們保險辦公室爲你服務! 你的肯定是我們前進的動力! 謝謝! "
Zuoliang Wang
January 22, 2025
"Chi Jiang is amazing! My car window was broken, and he quickly arranged for someone to come and fix it right at my car. The whole process was super efficient and hassle-free. Highly recommend his help!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Yang Hu
January 14, 2025
"very helpful and always available"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
j hl
December 13, 2024
"Chi is very helpful and patient all the time."
"Hi Huilin, thank you so much for your 5-star review and sharing of your experience with us. Thank you for being a valued customer! Cheers!"
Yifu Zhang
December 12, 2024
"Chi is incredibly professional, patient, and detail-oriented. He consistently takes the time to answer all my questions and helps me choose the most suitable and cost-effective insurance plans. As an 8-year State Farm customer, I can confidently say that Chi continues to represent the high standards, efficiency, professionalism, and warmth that make State Farm exceptional. He treats clients like family or close friends. I highly recommend this outstanding agent!"
"Thank you Yifu for your 5-star review and sharing of your experience with us. At State Farm we strive to treat our customers as family. Your recommendations mean a lot to us and we continue to serve you with the same high standards. Cheers!"
Jiaying Li
December 7, 2024
"Chi is an excellent agent—supportive and highly responsible! He explains every detail clearly and responds instantly. Highly recommended!"
"Thanks Jiaying for your 5-star review and sharing of your experience with us! Really appreciate you being a valued customer! Cheers!"
Xiaoyan Gao
November 14, 2024
"Great customer service!"
"Thank you Xiaoyan for your 5-star review! Really appreciate you being a valued customer. Cheers!"
Qianna Liu
October 31, 2024
"每次都会及时回复我的疑问,处理问题也很有耐心,感谢你们~"
"Qianna你好, 非常感謝你的五星好評! 你的肯定是我們前進的動力! 再次多謝你選擇我們保險辦公室爲你服務! "
Mehmet Ilhan
October 27, 2024
"You gave me great information in our meeting at your office on Friday. I want to get State Farm insurance now. I will come to your office again on Monday. Thank you for everything, Chi Jiang."
"Hi Mehmet, thank you so much for your 5-star review and sharing of your experience! It was nice meeting you on Friday! Look forward to meeting with you today! Cheers!"
Tianpei Gu
October 22, 2024
"Chi is a great agent, super supportive and guide me through the policy selection. He replied very fast and answered all the questions I have. It was a great experience working with him."
"Thank you so much Tianpei for your 5-star review! Really appreciate you sharing of your experience working with us and being a valued customer! Cheers!"
Weitong
October 21, 2024
"Chi is a great agent with professional skills and timely response. He helps me a lot when getting the auto insurance, highly recommended"
"Thank you Weitong for your 5 star rating! Really appreciate you sharing of your experience and being a valued customer and your trust with us for your auto insurance policy. Cheers!"
Keshav K Krishnan
October 15, 2024
"Responsive in getting quotes, and with policies."
"Thank you Keshav for your 5-star review! Really appreciate you sharing of your experience with our office and being a valued customer! Cheers!"
Dakai Kang
October 14, 2024
"Chi Jiang is very nice, helpful, patient and professional!"
"Thank you Dakai for your 5-star review! Really appreciate you sharing of your thoughts with us and being a valued customer! Cheers!"
Paul Cervantes
October 12, 2024
"I have had state farm my whole life, first on my parents policy then when I became an adult I used the same Agent. I have NEVER had an issue with my agent or state farm. THIS AGENT FAILED TO SEND A CRASH REPORT TO DMV WHEN I WAS SIDE SWIPED ON MY Harley LAST MARCH. I AM 53 NEVER RESTRICTED/SUSPENDED LICENSE. HIS LACK OF ATTENTION TO DETAIL AND DUE DILIGENCE DURING THAT PROCESS; NOW I HAVE TO FILE AN SR22 TO DMV AND MY PREMIUMS HAVE GONE UP! * NO FAULT OF MINE! ** I AM PENALIZED DUE TO HIS LACK OF FOLLOW THROUGH! *** I WOULD NOT RECOMMEND THIS AGENT FOR ANY INSURANCE NEEDS. **** I RESTRICTED MYSELF TO MY HOUSE LAST WEEKEND BECAUSE I WASN'T SURE IF MY VEHICLES HAD ACTIVE INSURANCE!(PAID MONTHLY!) I HAVE TO FILE A SR22 TO DMV! AND MY PREMIUM HAS GONE UP DUE TO THIS AGENT/OFFICE NOT FOLLOWING THROUGH. "WOULDN'T RECOMMEND" UNLESS YOU WANT TO FEEL UNSURE ABOUT YOUR INSURANCE COVERAGES. *****This agent and his office have left me with a suspended license for a year and a half!! I did not know my license was suspended AND I work for the Govt. ***** DO NOT USE THIS AGENT IR HIS OFFICE/UNDERWRITERS!!!! ** I HAVE A NEW AGENT NOW AND THEY ARE HELPING ME FIX THE BLUNDER THAT THE OLD STATE FARM AGENT OUT ME IN!!! **** AND BECAUSE IF THIS AGENTS LACK IF FOLLOW THROUGH ****** MY PREMIUM HAS GONE UP BECAUSE OF HIM AND HIS OFFICE FAILING TO HAVE DUE DILIGENCE WITH MY INSURANCE NEEDS... DO NOT USE THIS AGENT/HE DOES NOT HAVE YOUR BEST INTEREST IN MIND!!! ***** It has taken me 3 visits to the DMV asking questions to find out what this agent failed to file with them after my accident. ****** I FILED THE SR1(Sept 10 24)verified DMV received it one of my in person visits. ****** I STILL NEEDED A LETTER FROM MY AGENT VERIFYING POLICY WAS IN EFFECT DURING THE TIME OF THE ACCIDENT. ****** WITH THE AGENTS SIGNATURE! NEW AGENT TOOK CARE OF THE LETTER SAME DAY I SPOKE WITH THE NEW OFFICE! EASY FOR YOU TO APOLOGIZE FOR YOUR BLUNDER WHEN I COULD HAVE GONE TO JAIL, HAD MY VEHICLE IMPOUNDED AND MY PREMIUM GOES UP AT 53 YEARS OF AGE WITH NO MOVING VIOLATIONS."
"Dear Paul, Thank you for taking the time to share your feedback regarding your experience with our agent. We value your loyalty as a long-standing customer, and I apologize for the issues you encountered. I understand your frustration with the failure to send a crash report to the DMV after your motorcycle accident last March. Upon checking your account, it does note that DMV had reached out to you regarding the SR1 in May of 2023 but apparently they do not have the report which caused the suspension of your Driver’s License. I apologize for the inconvenience of having to file an SR22 with the DMV and the resulting increase in your premiums. This SR22 is being required due to the DMV's requirement to life the suspension of your Driver’s License. Again, I apologize for the inconvenience and frustration caused. Your feedback is invaluable to us, and we will use it to improve our processes and prevent similar issues from occurring in the future. Please feel free to reach out to me directly so that we can discuss your specific case in more detail. Thank you for your understanding and for bringing these matters to our attention. Sincerely, Chi "
Yifan Xu
October 1, 2024
"Best agent I have ever had. Quickest response. Honestest advise. Strongest support when things happen. Highly recommend."
"Thank you Yifan for your 5-star review and sharing of your experiences with us! Your feedback is greatly appreciated! Cheers!"
妞妞
September 30, 2024
"CHI JIANG很棒!强烈推荐!"
"非常感謝您的五星好評!您的肯定是我們持續提供優質服務的動力!感恩!"